Zammad
★ 6.0kA self-hosted alternative to Intercom, Zendesk, Freshdesk
GNU Affero General Public License v3.0Open Source — No PaywallDocker · Helm · Binary +115+ active committers (12mo)
About
Zammad is a web-based helpdesk and customer support platform designed to help teams manage customer inquiries in one place. It is aimed at organizations that handle requests across multiple...
Community Ratings
No ratings yetNew this week
Read recap →Weekly Recap — Oct 2, 2026 – Oct 9, 2026Oct 9, 2026
Features
- multi-channel customer communication
- email support
- chat support
- telephone support
- social media support
- helpdesk management
- customer support platform
- REST API
Details
- Last Updated
- Oct 13, 2026
- Created
- Apr 2, 2012
- Install Methods
- dockerhelmbinarysource
- API
- REST
- Runtime / Stack
- Rubydeb
- Privacy & Independence
- Cloud: Optional
- User Model
- Multi-User
- Deployment
Deployment: no container deployment found
Tags
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Metadata extracted from README on Mar 25, 2026
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