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Chatwoot logo

Chatwoot

34.3k

A self-hosted alternative to Zendesk, Intercom

proprietaryOpen Source — No Paywall7 Containers — 7 containers — heavy hosting footprintDocker · K8s · SourceNeeds Pgvector1 documented maintainer

About

Chatwoot is a self-hosted customer support platform aimed at businesses that want a centralized inbox for customer conversations. It positions itself as an open-source alternative to products like...

Community Ratings

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Features

  • omnichannel inbox
  • live chat
  • email support
  • social messaging channels
  • help center portal
  • private notes and @mentions
  • labels
  • canned responses
  • auto-assignment
  • reports and insights

Details

Last Updated
Jul 12, 2026
Created
Aug 14, 2019
Install Methods
dockerkubernetessource
Requirements
environment variablesHerokuDigitalOcean
Backup & Export
downloadable reports
Runtime / Stack
RubyDockerK8S
Privacy & Independence
Cloud: Optional
User Model
Multi-User
Deployment

Deployment: Docker Compose ✓7 Containersheavy hosting footprintRuns as 7 containers

Docker Compose

7 services · database: pgvector · infra: pgvector, redis · 2 unclassified (chatwoot-rails, mailhog)

no resource limits declared

needs persistent storage (17 volumes)

docker-compose.yaml · @ cd9192f · scanned Jun 4, 2026

version: '3'

services:
  base: &base
    build:
      context: .
      dockerfile: ./docker/Dockerfile
      args:
        BUNDLE_WITHOUT: ''
        EXECJS_RUNTIME: 'Node'
        RAILS_ENV: 'development'
        RAILS_SERVE_STATIC_FILES: 'false'
    tty: true
    stdin_open: true
    image: chatwoot:development
    env_file: .env

  rails:
    <<: *base
    build:
# ...

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Metadata extracted from README on Mar 25, 2026

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