Chatwoot
★ 36.2kA self-hosted alternative to Zendesk, Intercom
proprietaryOpen Source — No Paywall7 Containers — 7 containers — heavy hosting footprintDocker · K8s · SourceNeeds Pgvector1 documented maintainer
About
Chatwoot is a self-hosted customer support platform aimed at businesses that want a centralized inbox for customer conversations. It positions itself as an open-source alternative to products like...
Community Ratings
No ratings yetNew this week
Read recap →Weekly Recap — Aug 14, 2026 – Aug 21, 2026Aug 21, 2026
Features
- omnichannel inbox
- live chat
- email support
- social messaging channels
- help center portal
- private notes and @mentions
- labels
- canned responses
- auto-assignment
- reports and insights
Details
- Last Updated
- Aug 26, 2026
- Created
- Aug 14, 2019
- Install Methods
- dockerkubernetessource
- Requirements
- environment variablesHerokuDigitalOcean
- Backup & Export
- downloadable reports
- Runtime / Stack
- RubyDockerK8S
- Privacy & Independence
- Cloud: Optional
- User Model
- Multi-User
- Deployment
Deployment: Docker Compose ✓7 Containers — heavy hosting footprintRuns as 7 containers
Docker Compose
7 services · database: pgvector · infra: pgvector, redis · 2 unclassified (chatwoot-rails, mailhog)
no resource limits declared
needs persistent storage (17 volumes)
docker-compose.yaml · @ cd9192f · scanned Jun 4, 2026
version: '3'
services:
base: &base
build:
context: .
dockerfile: ./docker/Dockerfile
args:
BUNDLE_WITHOUT: ''
EXECJS_RUNTIME: 'Node'
RAILS_ENV: 'development'
RAILS_SERVE_STATIC_FILES: 'false'
tty: true
stdin_open: true
image: chatwoot:development
env_file: .env
rails:
<<: *base
build:
# ...
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Metadata extracted from README on Mar 25, 2026
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