Libredesk
★ 3.0kA self-hosted alternative to Intercom, Freshdesk
GNU Affero General Public License v3.0Open Source — No PaywallDocker · Binary11+ active committers (12mo)
About
Libredesk is a self-hosted customer support desk aimed at teams that need to manage customer conversations from a single system. It presents itself as an open source, modern support platform with...
Community Ratings
No ratings yetNew this week
Read recap →Weekly Recap — Oct 2, 2026 – Oct 9, 2026Oct 9, 2026
Features
- multi shared inboxes
- granular permissions
- automation rules
- CSAT surveys
- macros
- tags and custom statuses
- auto assignment
- SLA management
- custom attributes
- AI-assisted replies
Details
- Last Updated
- Oct 10, 2026
- Created
- May 12, 2024
- Install Methods
- dockerbinary
- Requirements
- PostgreSQLDocker Compose
- Authentication
- local
- API
- WEBSOCKET
- Runtime / Stack
- DockerGoNodejs
- Privacy & Independence
- Cloud: Optional
- User Model
- Multi-User
- Deployment
Deployment: no container deployment found
Tags
Track your self-hosted stack
Bookmark software to try, rate tools you've used, and keep your collection in one place.
Metadata extracted from README on Mar 25, 2026
Related Software
Chatwoot
37.7k
An open-source, self-hosted customer support platform for managing conversations across channels.
Custom CommunicationsSelf Hosting SolutionsTicketing Systems+2
4 Containers
EspoCRM
3.5k
An open-source CRM platform for managing leads, contacts, sales, marketing campaigns, and support cases.
CRM SystemsCopyleft LicenseAutomation Tools+3
Fully FOSS
UVDesk
19.6k
UVdesk Community is an open-source helpdesk system for building and customizing customer support portals and ticket workflows.
Dev Project ManagementTicketing SystemsCRM Systems+4
OTOBO
336
OTOBO is a web-based open-source ticketing tool for service organizations, with ticketing, knowledge base, and ITSM/CMDB capabilities.
Ticketing SystemsKnowledge ManagementCRM Systems+4
Erxes
4.1k
erxes is a self-hosted experience management platform that unifies marketing, sales, operations, and support.
Ticketing SystemsFOSS with IssuesOpen-Washing Risk+4
Source AvailableFOSS with Issues
Huly
27.9k
Huly Platform is a self-hostable framework for building business applications such as CRM, chat, project management, HRM, and ATS systems.
Dev Project ManagementCopyleft LicenseTask Management+4
Single Container
FreeScout
4.6k
FreeScout is a free, self-hosted help desk and shared inbox alternative to Zendesk and Help Scout built with PHP/Laravel.
Ticketing SystemsCopyleft LicenseCRM Systems+2
Zammad
6.0k
Zammad is a web-based open-source helpdesk and customer support platform for managing customer inquiries across multiple channels.
Ticketing SystemsCopyleft LicenseCRM Systems+2
ITFlow
1.0k
ITFlow is a free and open-source platform for MSPs that combines IT documentation, ticketing, and accounting/billing in one system.
Ticketing SystemsCopyleft LicenseCRM Systems+3
Tiledesk
322
Tiledesk is an open source live chat and customer support platform with integrated chatbots and multi-channel messaging.
Custom CommunicationsTicketing SystemsCRM Systems+4
Open Core
Deskpro
On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.
Ticketing SystemsKnowledge ManagementCRM Systems+1
Jitbit Helpdesk
Help desk software - simple but powerful.
Ticketing SystemsCRM SystemsKnowledge Management+1