Try describing what you need:

OTOBO logo

OTOBO

★ 340

A self-hosted alternative to Zendesk, Freshdesk

GNU General Public License v3.0Open Source — No Paywall14+ active committers (12mo)

About

OTOBO is a web-based open-source ticketing system aimed at service organizations such as IT helpdesks, customer service centers, and call centers. It is presented as a flexible platform for managing...

Community Ratings

No ratings yet

Features

  • ticketing
  • knowledge base / FAQs
  • internal and external interfaces
  • process automation
  • ITSM component
  • CMDB

Details

Last Updated
Oct 29, 2026
Created
Jan 30, 2020
Requirements
Software and hardware requirements are documented in the OTOBO manual
Runtime / Stack
PerlDocker
Deployment

Deployment: no container deployment found

Track your self-hosted stack

Bookmark software to try, rate tools you've used, and keep your collection in one place.

Metadata extracted from README on Mar 25, 2026

Related Software

Zammad logo

Zammad

6.1k
Zammad is a web-based open-source helpdesk and customer support platform for managing customer inquiries across multiple channels.
Ticketing SystemsCopyleft LicenseCRM Systems+2
Details
Frappe Helpdesk logo

Frappe Helpdesk

3.5k
Frappe Helpdesk is an open-source ticket management tool for customer support, with separate agent and customer portals plus automation features.
Ticketing SystemsCopyleft LicenseKnowledge Management+3
3 ContainersFully FOSS
Details
ITFlow logo

ITFlow

1.0k
ITFlow is a free and open-source platform for MSPs that combines IT documentation, ticketing, and accounting/billing in one system.
Ticketing SystemsCopyleft LicenseCRM Systems+3
Details
UVDesk logo

UVDesk

19.6k
UVdesk Community is an open-source helpdesk system for building and customizing customer support portals and ticket workflows.
Dev Project ManagementTicketing SystemsCRM Systems+4
Details
Peppermint logo

Peppermint

3.2k
Peppermint is a ticket management system for helpdesks and service desks to manage internal staff and customer requests.
Details
Request Tracker logo

Request Tracker

1.2k
Request Tracker (RT) is an open source issue and ticket tracking system for organizations to track tasks, ownership, and completion status.
Ticketing SystemsDev Project ManagementSelf Hosting Solutions+1
Details
EspoCRM logo

EspoCRM

3.5k
An open-source CRM platform for managing leads, contacts, sales, marketing campaigns, and support cases.
CRM SystemsCopyleft LicenseTicketing Systems+3
Fully FOSS
Details
Jitbit Helpdesk logo

Jitbit Helpdesk

Help desk software - simple but powerful.
Ticketing SystemsCRM SystemsKnowledge Management+1
Details
Chatwoot logo

Chatwoot

38.6k
An open-source, self-hosted customer support platform for managing conversations across channels.
Custom CommunicationsSelf Hosting SolutionsTicketing Systems+2
4 Containers
Details
Deskpro logo

Deskpro

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.
Ticketing SystemsKnowledge ManagementCRM Systems+1
Details
SupportPal logo

SupportPal

Powerful help desk software - easy, fast and intuitive.
Ticketing SystemsKnowledge ManagementCRM Systems+1
Details
Full Help logo

Full Help

Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.
Ticketing SystemsKnowledge ManagementSelf Hosting Solutions
Details